Science and Technology Innovation Program
Social Media in Emergency Management
Quite a bit is known about the public’s social media habits, including the public’s expectations concerning emergency management agencies’ use of social media. For example, 76 percent of adults responding to a 2012 American Red Cross survey expect help to arrive in less than three hours if they post an emergency-related request on social media. However, what has not been well document are the perspectives of emergency managers toward social media. Do they feel emergency management agencies should be monitoring social media? Do their agencies’ capabilities for social media align with public expectations?
Please join us on October 4th, as we talk to the authors of two recently released reports that explore the use of social media and related technologies by emergency managers for disaster planning, response, and recovery in the United States and beyond. Dr. Clarence Wardell of CNA will moderate the panel, which will feature Dr. Yee San Su, co-author of the report Social Media in the Emergency Management Field: 2012 Survey Results, and Dr. Sabrina McCormick, author of New Media Tools for Emergency Managers: An Exploratory Assessment of Adoption and Use. They will also be joined by Wendy Harman of the American Red Cross, who will discuss the 2013 World Disasters Report that highlights these new approaches.
Research Scientist, CNA Safety & Security
Yee San Su //Research Scientist, CNA Safety & Security